This place is clean, the staff are helpful and attentive, the rooftop restaurant serves tasty dishes - definitely recommend this venue.

The rooms with 2 bedrooms, shower plus perfect view. Had comfy and unbeatable location next to excellent shopping mall, feet from Embassy of Japan.

I greatly enjoyed the place, it was clean & the staff were very helpful. I ate at a nice restaurant with good food...

This place is perfect for a luxurious stay, ideal for both business and leisure travelers – highly recommended!

Possibly the best and fine stay for both business and leisure travellers. Large and nice styled rooms with good airconditioner for hotel guests. Variety of particularly good breakfast options. Convenient and perfect location, right at Lake Thu Le, liked this place.

It was brand-new, huge and with free wifi. The location was peaceful and convenient for traveling around Hanoi, short walk to the main tourist area, excellent restaurants and bars, especially the rooftop bar that boasts a panoramic view over Hanoi and the department store downstairs.

The deluxe king room here was modern and trendy, in a great location close to the Red River, Chinese restaurant, Hoan Kien lake, and nearby shopping centers and restaurants.

The hotel was a comfy base located conveniently near the Australian Embassy and the old town in a pleasant area. They served delicious Asian cuisine in their rooftop restaurant.

Great price paid for an impressive place to stay with excellent service. Marvellous and unbeatable location near the Department Store, restaurant, and Vietnam for 3 years.

I stayed at Lotte Hotel Hanoi for 3 nights and enjoyed dining at the rooftop restaurant which served good food. the hotel's location is convenient as it is close to excellent restaurants and bars. - the rooftop bar offers a panoramic view of Hanoi and Vietnam, making it a great spot to relax and enjoy the scenery.

The room was huge, new-fashioned, with a great view and a large bathroom, couldn't ask for more. the location was perfect, close to Thu Le Zoo Hanoi, just a 10-15 minute walk. - the hotel is situated in a nice area, especially loved the rooftop bar with its panoramic view over Hanoi, the Australian Embassy, and the Lotte.

Incredible views from the hotel

The breakfast had a breathtaking view and offered European cuisine. I greatly enjoyed the room, particularly the lovely bed. - the hotel's location just a short stroll away from Thu Le Zoo Hanoi was good and unbeatable

The location here is great as it's near a big department store, the Old Quarter, and a nice area.

The units were exceptionally clean and well-designed with a view. Best and caring staff as one would expect. - the location is great if you are going for celebrating anniversary. Overall, the rooms at Lotte Hotel Hanoi were clean and well-designed, offering a wonderful view. the staff were attentive and caring, and the location is ideal for celebrating special occasions like anniversaries. I look forward to returning to this hotel.

The hotel was luxurious and fairly clean. the staff members were especially helpful. - We loved the deluxe king room provided with a bath tub and spectacular views. - Excellent service was provided. - the location was comfy, with Noi Bai International airport just 16 miles away.